General information about the rental

General information about the rental The rental rate includes: -unlimited mileage -third party insurance -CDW ( Collision Damage Waiver), -TP ( Theft protection ) -most suppliers without insurance excess -VAT valued added tax (IVA or IGIC) The rental rate does not include: -fuel costs -penalities -recovery costs due to unauthorized parking For further information about payment, airport service, minimum or maximum age, and extras ( like roof rack, child seats, etc. ), please refer to the information about the respective car rental company, marked with the word -terms- in red. The payment of the rental car will be done at the delivery. In general, you will receive the car with a full tank. You can reach us by phone at the below mentioned business hours. Phone UK: 020 7558 8101 Phone Spain: 0034-966497596 Fax Spain: 0034-965748544 ( 24 hours ). Office hours from 1st October: Monday-Friday : 08.00 a.m. - 05.00 p.m. English Time Saturday : 09:00 a.m. - 01:00 p.m. English Time Office hours from 1st April: Monday-Friday : 08.00 a.m. - 07.00 p.m. English Time Saturday : 09:00 a.m. - 01:00 p.m. English Time You also can call us by using Skype, to call just press the button below ----------------------------------------------------------------------------------- for further information please use the following e-mail address: e-mail: [email protected] 24 hour delivery at airports ----------------------------------------------------------------------------------- for firm bookings please use the following e-mail address to inform us of the flight number, arrival time or any extra information that we require for your car rental: e-mail: [email protected] -----------------------------------------------------------------------------------